Resolved -
Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.
May 15, 11:22 EDT
Identified -
We are currently experiencing a potential delay with AT&T provisioning services. The issue began at approximately 3:45 PM EST on May 14, 2024.
Our technical team is diligently investigating the root cause of this issue and working towards a prompt resolution. We apologize for any inconvenience this may cause.
May 15, 09:51 EDT
Resolved -
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call (877) 352-5338 to speak with someone right away.
May 7, 02:16 EDT
Investigating -
We are aware of a potential web browsing issue impacting some Kajeet customers. The issue began at approximately 10:55 CST on May 6, 2024.
Our technical team is actively investigating the cause of the problem and working towards a swift resolution. We appreciate your patience and understanding during this time.
For further updates or assistance, please don't hesitate to contact our support team via email at support@kajeet.com or by opening a ticket through Sentinel.
May 7, 01:49 EDT