T-Mobile Activation Issues 10/24/2025

Incident Report for Kajeet

Resolved

Our team has resolved the issue and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

Posted Oct 24, 2025 - 14:29 EDT

Investigating

Some customers may be experiencing delays in T-Mobile activation. Please know our technical teams are actively working with T-Mobile on resolving this issue and we apologize for any inconvenience this might have caused.

Posted Oct 24, 2025 - 13:20 EDT

This incident affected: Self Service Activations.