All Systems Operational

Uptime over the past 90 days. View historical uptime.
Wireless Connected Devices Operational
Management Portal Operational
Reporting Operational
REST APIs Operational
Kajeet Support Phone Line Operational
Direct Access - Client VPN Operational
Self Service Activations Operational
Insights Operational
Direct Access - S2S Operational
Alerts and Notifications Operational
Kajeet Private Wireless (KPW) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 4, 2026

No incidents reported today.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Support Portal Migration
Completed - The scheduled maintenance has been completed.
Oct 1, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 20:00 EDT
Scheduled - We are in the process of migrating our support portal from ServiceNow to a new, internally-built portal that is better adapted to Kajeet customers' needs and wants.

All existing historical records from ServiceNow are being migrated to the new portal. You will be able to access all historical support tickets under your name/account once the migration is complete.

You may experience trouble reaching our portal while we migrate. However, you may still reach us either by phone at 1-877-352-5338 or email support@kajeet.com

Thank you for your patience while we continue to improve our customer service offerings.
Oct 1, 13:25 EDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Intermittent Multi-Carrier Connectivity
Resolved - Connectivity was restored at 5:42 PM EDT on September 27 following the completion of planned data center maintenance.

All reported customer issues have been resolved, and no new related issues have been reported. The underlying network provider issue remains under investigation but is no longer impacting customer service.

Thank you for your patience while we worked to restore service. If you continue to experience any issues, please submit a support request or contact Kajeet Support at support@kajeet.com or 877-352-5338.
Sep 28, 13:44 EDT
Update - Service conditions have significantly improved following network mitigation actions. All customer support tickets associated with this incident have been closed, and no new related tickets have been reported.

A limited number of network subnets remain potentially impacted. These subnets support a small number of customers, and we continue to monitor for any additional service impact while our network provider works to resolve the remaining issue.
Sep 27, 12:01 EDT
Identified - We are investigating intermittent connectivity affecting a subset of devices. Traffic has been rerouted from an impacted network provider where possible, but some devices may continue to experience degraded connectivity while the provider investigation continues.
Sep 25, 19:53 EDT
Update - We continue to investigate intermittent connectivity affecting a subset of devices across multiple carriers. Technical teams remain engaged and are testing affected devices to determine the cause.
Sep 25, 17:15 EDT
Investigating - We are currently investigating this issue.
Sep 25, 16:08 EDT
Kajeet Infrastructure Maintenance - Non Customer Impacting
Completed - The scheduled maintenance has been completed.
Sep 28, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 07:00 EDT
Scheduled - The Kajeet Infrastructure team will be performing maintenance and no direct customer impact is expected.
Sep 18, 17:13 EDT

Sep 27, 2026

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

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