Kajeet will be executing a backend maintenance to the Sentinel infrastructure on April 29, 2023. Customers should not experience a service impact. Posted on
Apr 24, 2023 - 18:06 EDT
Resolved -
Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
May 30, 11:40 EDT
Update -
Please know that our team is working to restore service at our normal performance levels. Further updates will be provided as soon as they become available.
May 30, 10:23 EDT
Investigating -
Our Media Center has been experiencing problems and we apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue. We will update you as soon as we have additional information.
May 30, 09:19 EDT
Resolved -
Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
May 26, 09:33 EDT
Update -
We continue to work to resolve the issues with the Sentinel UI. We will update you as soon as we have additional information.
May 26, 09:10 EDT
Identified -
The Sentinel UI has been experiencing latency, we apologize for any inconvenience this might have caused. Please know our team has identified an issue and is actively working to resolve the issue. We will update you as soon as we have additional information.
May 26, 08:05 EDT
Resolved -
Our team identified and resolved an issue with reporting on May 18th 1130am ET. The issue has been resolved and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
May 18, 11:30 EDT