All Systems Operational
Uptime over the past 90 days. View historical uptime.
Wireless Connected Devices Operational
Management Portal ? Operational
Reporting Operational
REST APIs Operational
Kajeet Support Phone Line Operational
90 days ago
100.0 % uptime
Today
Direct Access - Client VPN Operational
90 days ago
100.0 % uptime
Today
Self Service Activations Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Direct Access - S2S Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Infrastructure Maintenance Apr 29, 2023 02:00-06:00 EDT
Kajeet will be executing a backend maintenance to the Sentinel infrastructure on April 29, 2023. Customers should not experience a service impact.
Posted on Apr 24, 2023 - 18:06 EDT
Past Incidents
May 30, 2023
Media Center is Experiencing Issues
Resolved - Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
May 30, 11:40 EDT
Update - Please know that our team is working to restore service at our normal performance levels. Further updates will be provided as soon as they become available.
May 30, 10:23 EDT
Investigating - Our Media Center has been experiencing problems and we apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue. We will update you as soon as we have additional information.
May 30, 09:19 EDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Sentinel UI - Degraded Performance
Resolved - Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
May 26, 09:33 EDT
Update - We continue to work to resolve the issues with the Sentinel UI. We will update you as soon as we have additional information.
May 26, 09:10 EDT
Identified - The Sentinel UI has been experiencing latency, we apologize for any inconvenience this might have caused. Please know our team has identified an issue and is actively working to resolve the issue. We will update you as soon as we have additional information.
May 26, 08:05 EDT
May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Sentinel Reporting Incident
Resolved - Our team identified and resolved an issue with reporting on May 18th 1130am ET. The issue has been resolved and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
May 18, 11:30 EDT
May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

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