Activation Issues 8/9/2025

Incident Report for Kajeet

Resolved

The Activation issue has resolved the issue and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

Posted Aug 09, 2025 - 08:00 EDT

Investigating

Some customers may be experiencing activation issues as of this morning 8/9/2025.

Please know our technical teams are actively working on resolving this issue and we apologize for any inconvenience this might have caused.

Posted Aug 09, 2025 - 06:17 EDT

This incident affected: Self Service Activations.