Verizon Activation Issues 7/31/2025

Incident Report for Kajeet

Resolved

Verizon has resolved the issue and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Posted Aug 01, 2025 - 00:18 EDT

Update

As of Thursday, 7/31/2025 2:35 PM ET Verizon has been experiencing technical issues with their API system. These issues may cause delays or occasional failures with new activations.

Kajeet is working closely with Verizon to address the problem, we do not have an estimated time for resolution at this time.
Posted Jul 31, 2025 - 15:36 EDT

Investigating

Verizon is experiencing technical issues with their API system, which may cause delays or occasional failures with new activations.

Kajeet is working closely with Verizon to address the problem, we do not have an estimated time for resolution at this time.
Posted Jul 31, 2025 - 15:24 EDT
This incident affected: Self Service Activations.