Final Incident Notification

Incident Report for Kajeet

Resolved

Tonight, 12/09/2025, between 9:28 PM and 9:41 PM ET (13 minutes), we experienced a service interruption caused by work being performed in our East Coast development environment, which unexpectedly affected impacted network connectivity.

If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

Posted Dec 09, 2025 - 22:56 EST

This incident affected: Wireless Connected Devices, Management Portal, Reporting, and REST APIs.