Final Incident Notification - ATT Provisioning Interruption

Incident Report for Kajeet

Resolved

Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Posted Jun 04, 2021 - 14:20 EDT

Identified

Kajeet is currently experiencing an interruption with ATT Device Provisioning. This issue is preventing activations from completing successfully for some customers. The appropriate teams are engaged to resolve this issue.
Posted Jun 04, 2021 - 13:58 EDT
This incident affected: Wireless Connected Devices, Management Portal, Reporting, and REST APIs.