Verizon Activation Issues 5/29/2025

Incident Report for Kajeet

Resolved

Verizon has resolved the issue and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Posted May 29, 2025 - 14:36 EDT

Identified

Verizon Engineers have been engaged and are actively working on the issue. This issue is impacting multiple Verizon customers. There is no ETA at this time. We apologize for any inconvenience this is causing.
Posted May 29, 2025 - 10:46 EDT

Investigating

Some customers may be experiencing Verizon activation issues as of this morning 5/29/2025.

Please know our technical teams are actively working along with Verizon on resolving this issue and we apologize for any inconvenience this might have caused.
Posted May 29, 2025 - 09:41 EDT
This incident affected: Self Service Activations.