The issue has been identified and the technical team is working on a fix to resolve the issue.
Posted Jan 11, 2021 - 09:22 EST
Our service has been experiencing problems and we apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue. We will update you as soon as we have additional information.
Posted Jan 11, 2021 - 09:02 EST
This incident affected: Wireless Connected Devices, Management Portal, Reporting, and REST APIs.