Verizon Activation Issues Thursday, 10/9/2025

Incident Report for Kajeet

Resolved

Verizon has resolved the Activations issue and normal performance levels have been restored.

Thank you for your continued patience as this issue was resolved. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Posted Oct 09, 2025 - 14:54 EDT

Update

Please know Verizon is working to restore activation services at normal performance levels. Further updates will be provided as soon as they become available. We apologize for any inconvenience this might have caused.
Posted Oct 09, 2025 - 13:37 EDT

Investigating

Some customers may be experiencing Verizon activation issues as of as of last night 10/8/2025 8:45PM EST.

Please know our technical teams are actively working along with Verizon on resolving this issue and we apologize for any inconvenience this might have caused.
Posted Oct 09, 2025 - 09:24 EDT
This incident affected: Self Service Activations.