Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call (877) 352-5338 to speak with someone right away.
Posted May 07, 2024 - 02:16 EDT
Investigating
We are aware of a potential web browsing issue impacting some Kajeet customers. The issue began at approximately 10:55 CST on May 6, 2024.
Our technical team is actively investigating the cause of the problem and working towards a swift resolution. We appreciate your patience and understanding during this time.
For further updates or assistance, please don't hesitate to contact our support team via email at support@kajeet.com or by opening a ticket through Sentinel.
Posted May 07, 2024 - 01:49 EDT
This incident affected: Wireless Connected Devices, Management Portal, Reporting, and REST APIs.